Why Canadians should report consumer product safety incidents
(NC)—Many of us have experienced watching someone we love become ill or injured after coming into contact with a consumer product, such as a toy, household product or sporting good. Often, we wonder how it could have happened, or what could have been done to prevent it from happening in the first place.
One step consumers can take is to report any consumer product health and safety incidents. This can be done in one of two ways:
• By contacting the manufacturer of the product or the retailer from which the product was bought; or
• By contacting Health Canada directly:
- Online at www.healthcanada.gc.ca/reportaproduct; or
- By calling toll-free at 1-866-662-0666.
The Canada Consumer Product Safety Act is designed to help protect the health and safety of Canadians by addressing or preventing hazards posed by consumer products. The Act also outlines industry's responsibility not to market consumer products which present potential health and safety hazards.
For more information about consumer product safety, please visit the Healthy Canadians website at www.healthycanadians.gc.ca.
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